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On this Website, you will find the important information about the Coronavirus and the situation in Bern in English.

You will find the information in German on the Corona-Website of the City of Bern.

Information by phone

Bild Legende:

If you have further questions we offer you information by phone. 

Phone times:

  • From Monday to Friday 10.00 am - 12.00 pm, contact person: Itziar Marañón; Tel.: +41 31 321 60 69  
  • From Monday to Thursday 2 - 5 pm, contact person: Floride Ajvazi; Tel.: +41 31 321 64 34 


  • From Monday, 19th of October, spontaneous gatherings of more than 15 people in public spaces are prohibited
  • A mask must be worn in publicly accessible indoor areas.
  • Masks are also mandatory in all train stations, airports, bus stops, and tram stops.
  • There are rules for private events with more than 15 people
  • Furthermore, in restaurants, bars and clubs, consumption is allowed only when sitting
  • Further information can be found on the website of the Federal Office of Public Health FOPH

Still important

Social distance and hygiene rules must be strictly followed. Thank you for following these rules despite the announced easing and for helping us to prevent the spread of the coronavirus in the city of Bern.

Protect yourself!

If I have questions about the Coronavirus. What should I do?

Federal office of Health:

If I have Cough, Fever or feel sick in general. What should I do?

Availability of the City Administration

The City Administration is still here for you. Contact the Administration through e-Mail or telephone.

Two important Contacts for You:

Work and Financial Support

Your Job has been affected by the Corona crisis?

  • Your employer can apply for short time work (Kurzarbeit). Find out more information from your Employer.
  • The UNIA Union provides Information for Workers in English.

 You have lost your Job? Are you unemployed?

Are you in Financial difficulties?

  • Contact the Social Service of the city of Bern: Tel. +41 31 321 60 27

Do you have your own company/SME (Small to mid-size Enterprise) and have been affected by Corona?

Entering and Leaving Switzerland

You can find the latest information on the website of the Federal Department of foreign Affairs (FDFA).

Do you have questions concerning your residence or settlement permit? Contact the Einwohnerdienste, Migration und Fremdenpolizei EMF (Residential services, Migration and Foreign police) Tel. +41 31 321 53 00

 Are you a tourist in Switzerland and cannot return?

You can find information about your Visa on the website of the Einwohnerdienste, Migration und Fremdenpolizei EMF (Resident service, migration and Foreign police).

Consulting services

For everyday life with Corona

For Parents

  • The Mothers and father’s consultation will advise you with questions about children up to 5 years: Tel.+41 31 552 16 16 (Landline tarife)
  • The Social work from School advices children (and also parents) on questions about School.
  • The App Parentu offers information for parents of children up to 16 years. The tips are also available in English. Android and iPhone (Free)
  • Parental emergency Call: 24h help and advice from parents and other caregivers: Tel. +41 848 35 45 55 (24hours, 365 days a year; Landline tarife)

For difficult Family Situations  

In cases of domestic violence

In a psychological emergency

  • The Helping Hand Bern – If you want to talk to someone: Tel. 143 (24hours, 365 days, anonymous, free)
  • Psychiatric emergency: Crisis Intervention Center Tel. +41 31 632 88 11 (365 days, available during office hours, Landline tarife)

For undocumented migrants (Sans Papiers)

Help in the Neighborhood

Do you need support?

Do you need someone to go grocery shopping for you or to bring something to the post office? You can find support offers on the Corona-Website of the city of Bern

Would you like to support someone?

As a volunteer, you can help other people. You will find Information on the Corona-Website of the City of Bern.

Support for Families whilst Home Schooling

School social services provided by the city of Berne

Are you or your children feeling overwhelmed by the current situation, during which your children are receiving home schooling, whilst schools are closed? The school social services provided by the city of Berne is here for you and can give you advice.

The school social advisors are currently working from home, but you can reach them either via E-Mail, telephone or the Jugendapp. In case you are not certain who is responsible for your school, you can check here.

Schools are reopening


The HEKS foundation is offering learning support, via video chat. This is open to all children living in Canton Berne, from 1st  to 6th grade, who urgently need help when receiving home schooling during the Corona crisis. This service is free of charge for families.

Further information as well as contact information can be found here.


Weitere Informationen.